COVID-19 UPDATES & INFORMATION

WE ARE STARTING CURBSIDE SERVICE FOR OUR VALUED CUSTOMERS

We hope this message finds you and your loved ones safe and in good health.

During these uncertain times, we want to continue supporting our clients to celebrate life's special occasions, even if we can't physically be with those who mean the most to us. With spring weddings, graduations, mother's and father's day, birthdays and more all in the coming months there is still so much for us to celebrate!

Therefore, it is with great excitement that we announce the opening of Hyde Park's curbside pickup and delivery service starting at each of our locations on the dates listed below.

This is the first phase in the re-opening of our stores and we look forward to serving you again. The health, safety and security of our staff, clients and communities is essential and you can be certain that we will serve you in a safe, secure and reliable manner.

 

CURBSIDE OPENING DATES

• Phoenix Biltmore Fashion Park and Scottsdale Fashion Square Locations: Monday, May 4th

• Newport Beach Fashion Island Shopping Center Location: Tuesday, May 5th

• Denver Cherry Creek Shopping Center Locations: Saturday, May 9th


CURBSIDE SERVICE INSTRUCTIONS

Click Here or call your local store to schedule an appointment before your arrival.

You can provide payment over the phone in advance of your appointment, for faster service. 

At your appointment time, drive to the designated area of the shopping center for curbside pickup and look for the Hyde Park curbside service sign.  

Call the store phone number to let us know you have arrived.  

Our staff member will ask for information including your name and description of your car.

Please stay in your car with all the window rolled up except the passenger side.

We will walk outside and assist you from the passenger side of your car, always remaining 6 feet away. 

For service item pickup, please be sure to have driver’s license identification. 

If you prefer, pop your trunk and we will place your bag in the trunk.

 

SEE OUR LOCATIONS PAGE FOR CURBSIDE SERVICE HOURS

OUR PHOENIX & SCOTTSDALE LOCATION ARE OPEN

We are excited to announce the reopening of our Arizona stores at the Biltmore Shopping Center and Scottsdale Fashion Square. After being closed for over 7 weeks, we are looking forward to serving you in person again.

We are reopening with adjusted hours for the immediate future.

OUR NEWPORT BEACH LOCATION IS OPENING SUNDAY, MAY 24TH

Click Here for Our Temorary Store Hours

We will continue to offer curbside services, private in-store appointments, Zoom/FaceTime appointments and online shopping so that we provide the service and convenience you need. In addition, our staff is here to assist you via telephone, text and email.

Click Here to Schedule an Appointment 


KEEPING OUR CUSTOMERS, STAFF & COMMUNITIES SAFE

We have been working hard to make updates to our store and curbside service to ensure the way we serve you to keeps everyone healthy. While our new in-store experience may look a little different, it is for the continued safety of our clients and staff and in compliance with CDC guidelines. Some of the updates include:

All staff are required to wear a face covering and gloves and follow proper hygiene practices.

All staff are temperature checked daily.

We will be providing masks to clients for while they are in the store.

Merchandise is cleaned and disinfected after each presentation and always handled with gloves.

Hand sanitizer is readily available for all.

Our store has been professionally disinfected and goes through a multi-step disinfection routine multiple times a day.

All high-use items such as payment terminals, phones, and keyboards are disinfected before and after each use.

• Ensuring social distancing and always remaining 6 feet apart.

We are limiting the number of clients in the store at once with only one entrance and exit available.

Security guards will be present.

Limiting hours of operation.


HELPING FEED OUR LOCAL COMMUNITIES 

 

Meals for Frontline Workers

Last month, the Hyde Park staff delivered meals to local hospital workers to show our support of the important work they are doing on the front line. We also launched the Hyde Park Cares COVID Support Funds, raising nearly $14,500 with Hyde Park’s match to go directly to hospitals for protective equipment and supplies. Thank you to everyone for your support of the campaigns.

 

Donate to Your Local Food Bank When You Shop Online

But we know in addition to front-line workers, many of the families in our communities also need some extra support during this difficult time. So to continue our efforts to find new ways to give back to the community and help those in need, we are proud to launch a campaign for Feeding America. Now through June 15th, we are donating 10% of profits from all online sales to local branches of Feeding America including Denver’s Food Bank of the Rockies, Second Harvest of Orange County and St. Mary's Food Bank in Phoenix.


Please note that due to the current government regulations surrounding business operations related to Covid-19, our shipping and fulfillment time has been affected. Orders placed for overnight service which cannot be fulfilled for such, may be eligible for shipping cost reimbursement. Curbside pickup is also available for online orders upon request.