Shipping & Insurance

Shipping Policy

Hyde Park is happy to make every effort to accomodate your shipping requests. For security purposes, all packages shipped from Hyde Park require a signature upon receipt. All items are insured up to the point of acceptance by the recipient. The package will be  considered accepted when any person receiving the package at the designated address signs for it from the delivering carrier.

The cost of returning any item will be incurred by the customer except in the event that the wrong item is shipped, or merchandise is received in a damaged or defective state.  For additional information about returns, including procedures, please refer to our Return Policy.

Insurance

Insurance to cover damage to goods during shipment is always factored into shipping charges. If merchandise is damaged in transit, the customer should immediately file a claim with the carrier in accordance with the carrier's then-current policies and procedures.

In the event of a merchandise return, the customer must purchase carrier-provided insurance adequate to cover the full retail value of the merchandise while in transit. We cannot issue refunds or credit for merchandise damaged in transit; such insurance is your only safeguard against this situation.

Note that Hyde Park will cover the cost of return shipping and insurance only if the returned merchandise is damaged or defective prior to the original shipment. For additional information about returns, including procedures, please refer to our Return Policy.