Career Opportunities

Join our dynamic organization and become part of one of the top independent jewelers in the nation! Hyde Park Jewelers is always looking for energetic, driven individuals to add to our talented team of professionals. We are committed to providing an environment that fosters personal growth, meaningful relationships and professional advancement.


OUR MISSION

Our mission is to celebrate life's special occasions by providing the finest products, staff and service to our community while exceeding expectations of quality, value and integrity.

 

CAREER BENEFITS:
 

  • Comprehensive medical, dental and vision insurance.
  • 401(k) Retirement Plan.
  • Paid sick time, vacation and holidays.
  • Merchandise discounts.
  • Ongoing training programs.

     

CURRENT OPENINGS

SALES SPECIALIST - Denver, CO
 

CUSTOMER SERVICE REPRESENTATIVE - Denver, CO
 

ROBERTO COIN SALES SPECIALIST - Denver, CO
 

JEWELRY SHOP MANAGER - Denver, CO


SALES SPECIALIST - Denver, CO (Cherry Creek Shopping Center)

JOB DESCRIPTION:

Can you develop relationships with people?  High-energy retail sales professional needed at Hyde Park Jewelers, Cherry Creek Shopping Center, to sell jewelry, diamonds and watches. Hyde Park Jewelers is one of the leading luxury jewelers in the nation.   We carry designer jewelry; loose diamonds, bridal and over 20 fine Swiss watch lines.

 

ESSENTIAL DUTIES:

  • Inside retail sales of jewelry, diamonds and watches.
  • Develop and maintain client relationships.

 

QUALIFICATIONS:

 

  • Prior retail experience.
  • Client development skills.
  • Excellent organizational follow-through skills.
  • Ability to problem-solve and execute plans in a changing environment.
  • Ability to demonstrate initiative, resourcefulness and professionalism.
  • Stong commitment to goals and excellent planning skills.

 

EXPERIENCE:

 

  • Two years jewelry or high end luxury goods sales.

 

For immediate consideration, please submit your resume to: saltman@hpjewels.com

 

 

CUSTOMER SERVICE REPRESENTATIVE (FULL & PART TIME) - Denver, CO (Cherry Creek Shopping Center)

JOB DESCRIPTION:

Employee is responsible for serving as the primary coordinator and contact between sales, customers, goldsmiths, watch repairmen and vendors, ensuring all customer information is accurately and timely communicated.  Employee is responsible for accepting receipt of and dispensing watches and jewelry in need of repair.  Employee remains in constant communication with customers, keeping them updated on the status of repairs. Interacts with customers in a manner which creates a feeling of comfort and confidence. Full and part-time positions are available.

 

ESSENTIAL DUTIES:

  • Receives jewelry items needing repair from customers.
  • Enters estimates into computer system.
  • Notifies customers of timely estimates and cost of shipping, insurance and handling charges.
  • Regularly communicates by phone or in person with customers, vendors and other store personnel as to the status and charges associated with jewelry repair items.
  • Listens to customer concerns, complaints or problems and takes appropriate action to relieve or eliminate the issue and when necessary involves management.
  • Maintains a variety of files, including copies of job bags, shipping records and other related reports/records.
  • Notifies customer of any delays for any reason regarding completion date.

 

QUALIFICATIONS:

 

  • Exceptional interpersonal skills.
  • Ability to multi-task in a fast-paced environment.
  • Excellent oral and written communication skills.
  • Proven ability to provide outstanding customer service.

 

EXPERIENCE:

 

  • Previous experience in a luxury retail environment is a plus. 

 

For immediate consideration, please submit your resume to: randerson@hpjewels.com

 

 

BREITLING/ROBERTO COIN SALES SPECIALIST - The Breitling Boutique & Roberto Coin Boutique at Hyde Park, Denver, CO (Cherry Creek Shopping Center)

JOB DESCRIPTION:

Employee is responsible for generating revenue by selling exclusively Breitling timepieces and Roberto Coin jewelry.

 

ESSENTIAL DUTIES:

 

  • Welcomes customers and assists them in the selection of their purchases by determining and meeting the customer’s needs.
  • Assists customers with sales related services, such as sizing and settings.
  • Listens to customer concerns, complaints or problems and takes appropriate action to relieve or eliminate the issue and when necessary involves management.
  • Corresponds with customers and sends appraisals and thank-you notes after purchases.
  • Monitors/Tracks special orders, repairs and other customer inquiries by telephone or e-mail at the customer's convenience.
  • Sets up showcases, arranges display windows and accurately counts products contained therein.

 

QUALIFICATIONS:

 

  • Ability to establish good rapport with customers and develop an understanding of their needs.
  • Ability to acquire complete knowledge of the entire Breitling timepiece collection specializing in technical, historical, features and benefits.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to recognize and solve customer problems.
  • Ability to effectively handle unique situations and difficult customers.       

 

EXPERIENCE:

 

  • Two years of sales experience in a retail operation or two years in a job which required customer interaction or the equivalent combination of training and experience.                                

 

For immediate consideration, please submit your resume to: jburba@hpjewels.com

 

JEWELRY SHOP MANAGER (FULL TIME) - Denver, CO (Cherry Creek Shopping Center)

JOB DESCRIPTION:

Overall responsibility for the safe and efficient management of the Hyde Park jewelry shop operation. Develop and maintain a high performance safety culture. Lead charge to continuously improve operating procedures, repair and manufacturing processes and provide superior customer service. The candidate works in close collaboration with clients, colleagues and business partners.

 

ESSENTIAL DUTIES:

 

  • Drive a culture of quality throughout repair and manufacturing and hold subordinates accountable for results. Recommend/implement process improvements.
  • Ensure that daily tasks are executed on time while providing quality control and superior customer service.
  • Pro-actively review all safety and health potential issues in areas of responsibility.
  • Effectively control cost through utilization of personnel, materials and equipment.
  • Responsible for accurate and timely communication with internal/external customers.
  • Develop and report monthly operating metrics.
  • Provide coaching/support to address/resolve any conflicts regarding scheduling, production and personnel.

 

SKILLS & ABILITIES:

 

  • 3D design skills are a plus for this position
  • Ability to size, set and preform jewelry repairs
  • Strong leadership and people management capabilities
  • Dedicated to providing outstanding customer service and operational excellence
  • Knowledge of safety programs, standard operation procedures and job hazard analysis
  • Demonstrated ability to effectively manage multiple priorities
  • Strong decision making skills
  • Excellent oral and written communication skills
  • Must be proficient in Microsoft Office   

 

EXPERIENCE:

  

  • 10+ years’ experience as a successful jeweler; repairing, designing and fabricating to completion
  • 5+ years’ experience managing others with sound communication and interpersonal skills.            

 

For immediate consideration, please submit your resume to:  kbarlow@hpjewels.com