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Shipping Policy
Hyde Park will provide standard two-day shipments including
insurance at no extra charge. In the event that the customer requires a
different level delivery of service, the customer will be charged the
difference between standard cost of delivery and the premier cost of delivery
chosen by the customer. All items
are insured up to the point of acceptance by the recipient. The
package will be considered accepted when any person receiving the package at
the designated address signs for it from the delivering carrier.
The cost of returning any item will be incurred by the
customer except in the event that the wrong item is shipped, or merchandise is
received in a damaged or defective state. For
additional information about returns, including procedures,
please refer to our Return Policy.
Insurance
Insurance to cover damage to goods during shipment is included
in the cost of delivery at no additional charge. If merchandise is damaged in
transit, the customer should immediately file a claim with the
carrier in accordance with the carrier's then-current policies
and procedures.
In the event of
a merchandise return, the customer must purchase
carrier-provided insurance adequate to cover the full retail
value of the
merchandise while in transit. We cannot issue refunds or
credit for merchandise damaged in transit; such insurance
is you only safeguard against this situation.
Note that
Hyde Park will cover the cost of return shipping and insurance only if the returned merchandise is damaged
or defective prior to the original shipment. For additional information
about returns, including procedures, please refer to our Return Policy.
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